A conversational AI-based
product recommendation system
It is capable of replicating the assistance that a human sales rep. offers to their clients in brickand-mortar stores.
Pikeen delivers a humanity-centric product search experience through a cognitive process, this means Nick’s product recommentation skills derive from human expertise and not the customer’s behavioural data. This method streamlines the customer journey and enables the customer to make an informed purchase
Benefit using Nick
For the end user
- Informed purchases
- Streamlined and humanising user experience
For SAAS clients
- Optimisation of conversion rates
- An increase in the average cart value
- Sustained customer loyalty
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